About Unify Hotels
Built from hotel operations experience, not software theory.
Unify Hotels was created to solve the daily reporting and visibility problems hotel teams face across rooms, labour, F&B, kitchen, reservations, maintenance and guest services.
Founder-led
Khayam Hassan
Hotel operations, reporting automation and hospitality technology development.
Why we exist
Why Unify Hotels exists
Unify Hotels was created by Khayam Hassan after working inside hotel operations and seeing the same problem repeated across departments.
Hotels generate huge amounts of operational information every day — but much of it remains trapped in spreadsheets, PMS exports, payroll files, WhatsApp messages, handovers and manual reports.
The result is slow visibility. Rooms are not always prioritised correctly. Labour costs are hard to measure against output. F&B and kitchen productivity can be difficult to track by service period. Reservations movement, cancellations, guest requests, maintenance issues and daily reporting often sit in separate places.
Unify Hotels exists to bring those moving parts together into one clear operating picture — helping hotel teams see what is happening, understand what needs attention and act faster.
The aim is simple: turn daily hotel reporting into live operational clarity.
Operational coverage
Designed around the way hotels actually run
Front Office & Guest Services
Built around arrivals, departures, guest requests, room moves, billing notes, VIP handling, handovers and service recovery.
Housekeeping & Room Readiness
Focused on room priorities, departures, stayovers, arrivals, early check-ins, inspection status, minutes per room and productivity.
F&B Productivity
Designed to connect covers, revenue, service periods and payroll hours so managers can understand labour cost per cover and revenue per labour hour.
Kitchen GP & Labour
Focused on prep time, menu GP, recipe cost, supplier price movement, waste, covers served and kitchen labour productivity.
Reservations & Revenue Movement
Tracks pickup, cancellations, no-shows, channel mix, deposits, pre-authorisations and lost revenue visibility.
Management Reporting
Turns daily hotel activity into clear GM and owner-ready reports with exceptions, priorities and action points.
Our method
How Unify Hotels works
Map the manual reports
Identify the spreadsheets, exports, handovers and recurring reports the hotel already uses.
Connect the data sources
Review PMS, payroll, POS, reservations, housekeeping, maintenance and guest-service information.
Build the operating picture
Create dashboards, reports and exception logic around the hotel's real workflows.
Turn reporting into action
Surface priorities, labour productivity, missed issues, guest follow-ups and owner-ready summaries.
Product perspective
Operator-led product thinking
Unify Hotels is being developed from the perspective of hotel operators who need practical answers quickly: which rooms are not ready, where labour is drifting, what guest issues are unresolved, which reports are missing, where revenue has moved and what needs management attention today.
This operational perspective also makes Unify Hotels relevant to hospitality technology companies, software providers and customer success teams that need to understand how hotel teams actually adopt, use and depend on operational systems.
Operations first
Built around real hotel workflows before dashboards.
Data into decisions
Reports should end in actions, not more manual checking.
Customer success mindset
Designed to help hotel teams adopt technology practically.
Hospitality technology perspective
Helping operational systems make sense to hotel teams.
Hotels do not adopt technology because a dashboard looks impressive. They adopt it when it solves a real operational problem, fits the rhythm of the property and helps managers make better decisions without adding more manual work.
Unify Hotels is built around that adoption challenge: understanding the hotel workflow first, then shaping the reporting, automation and user experience around the way teams actually operate.
Customer adoption
Designed around the practical questions hotel teams ask when new systems are introduced: what changes, who uses it, what report improves and what decision becomes easier?
Operational onboarding
Maps existing spreadsheets, PMS exports, handovers and department routines before recommending automation.
Product feedback loop
Turns real hotel workflow problems into clearer product requirements, dashboard logic and reporting priorities.
Performance visibility
Focuses on measurable outcomes such as labour productivity, room readiness, service response, margin movement and owner reporting.
Unify your hotel's daily operating picture.
Whether your hotel is managing manual housekeeping sheets, kitchen GP reports, labour productivity, guest requests or daily owner updates, Unify Hotels can help map what is happening and show where automation can create clearer visibility.